A physician was telling me about a total patient communication fail. He did …
[Read more...] about What is the emotional impact of your patient communication?

A physician was telling me about a total patient communication fail. He did …
[Read more...] about What is the emotional impact of your patient communication?

Einstein famously promoted the value of curiosity, in life and in scientific …
[Read more...] about 4 benefits to eliciting patient knowledge

Many physicians have talked with me about improving their patient education. …
[Read more...] about Laser-focus your patient education efforts with this one question

The physicians who speak with me want to be more conscious of their language. …
[Read more...] about Quickly assess your patient communication with this time-tested approach

Sometimes, patient teaching just doesn't go well. You're doing what you can, but …
[Read more...] about How to pivot when your patient education isn’t working

This week, I'll start with a scary story. The clock is ticking. The spotlight …
[Read more...] about How to pivot when your patient education isn’t working
Lots of research-based resources. No deficit perspectives.