A few months ago, I decided to conduct an informal survey. I’d begun thinking …
Do your assessments measure what matters?
In this episode, you’ll learn a quick way you can increase the chances …
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10 Ways to communicate a complex idea during patient education
If you’ve got to explain something to a patient, how do you do it? If you have …
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Providers: your words may have more power than you realize
I was recently speaking with a woman who has Stage III ovarian cancer. We were …
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Patient communication: Aristotle helps you break it down
You want to do better with your spoken communication. Who better to turn to than …
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A practical way to address unconscious bias in language
Over the course of last year, I spoke several times with an African American …
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