Metaphors are everywhere in healthcare. They’re powerful teaching tools and memory aids. But are you saying what you think you’re saying? In this episode, I’m giving you two tools to help you think about the metaphors you use, so you can have a better chance of giving the message you want to give. Image by John Hain from […]
Four familiar problems with health literacy
Because health literacy is such a broad term, it can be frustrating to work with, get advice on, or give advice on. This sentiment was front and center recently, when I gave a plenary about health literacy in a session the organizers had titled: “The Stumbling Block: Health Literacy.” Here, I’m considering some challenges you […]
It’s the 50th episode of 10 Minutes to Better Patient Communication
Thank you, everyone! It’s our 50th episode today! Without you, we would not have gotten here. You may know I co-produce the “10 Minutes to Better Patient Communication” series with my brother Joe. What you might not know is why we do this, and what goes into it. A while back, I asked Joe what […]
The story of our first 50 podcast episodes
It’s the 50th episode of 10 Minutes to Better Patient Communication! What happens when two complete podcast newbies start a series? How did we make it to 50 episodes on different topics? Go behind the scenes to hear our story, and what’s coming next. EPISODE TRANSCRIPT Hi, this is 10 Minutes to Better Patient Communication […]
YOU can help redefine health literacy
Yes, YOU. You can help redefine health literacy. Right now! As long as you’re reading this before August 5, 2019, you can help redefine health literacy. I’ll share the news, the important details, and some resources to get your thoughts going. The news From a recent email update from the CDC: “The Department of Health […]
Dr. Ann Ancona on communication when the patient’s a provider
I interview Dr. Ann Ancona about a specific communication challenge she faces as a provider and an educator: communication when the patient (or parent) is a medical professional. You’ll learn why this can be a problem, what can go wrong, and what to keep in mind the next time you’re communicating with a patient or […]