The World Health Organization has identified an infodemic around COVID-19. To be sure, it can be tough for anybody to make sense of the information flooding around the coronavirus. But when it comes to battling this infodemic, the WHO is banking on trust. In this episode of 10 Minutes to Better Patient Communication, I take […]
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Infodemics, trust, and communication about COVID-19
WHO has identified an infodemic around COVID-19. To be sure, it can be tough for anybody to make sense of the information flooding around the coronavirus. This episode looks at what trust has to do with communicating information. You’ll learn what you can do to help your communication reflect trust. Over the years I’ve spoken […]
Tension and uncertainty in communication around COVID-19
Over the last few weeks, public health and medical professionals I know have expressed concern over communicating about the coronavirus. One public health professional put it bluntly: This is a communications nightmare. There is much frustration. But there is more expertise, passion, and compassion. I want to bring some support and reassurance to the HCP […]
Dr. Beverly Zavaleta talks about how getting cancer changed her approach to patients
When this physician was diagnosed with cancer, she confronted her assumptions about patients, communication, and education. Board-certified family physician Dr. Beverly Zavaleta tells us what happened, and how it changed her practice. Listen below, or read the transcript. At Health Communication Partners, we work quite a lot with communication between patients and clinicians. But what happens […]
Dr. Beverly Zavaleta on living with cancer and how it changed her approach to patients
When this physician was diagnosed with cancer, she confronted her assumptions about patients, communication, and education. Dr. Beverly Zavaleta tells us what happened, and how it changed her practice. At Health Communication Partners, we work quite a lot with communication between patients and clinicians. But what happens when a clinician becomes the patient? Today you’ll […]
Why it’s important to identify your goals for patient education (and 1 quick way to do it)
When’s the last time you thought about your goals when you’re educating a patient? Really and honestly? As no-brainer as it may seem, you’d be surprised what you can gain from stopping and thinking about your patient education goals. Doing so can save you time and frustration. In this rebroadcast of one of our earliest […]