When things go wrong at work--or something just bugs us--it can be easy to push …
[Read more...] about If you wonder about these health communication issues, you’re not alone
Patient Education
11 Health literacy tips for Providers
Health literacy is one of the hottest topics in health. And October is health …
5 ways patient background knowledge can help you (and your patient)
A few weeks ago I wrote about 5 steps you could take to improve your patient …
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Infographic: 25 phrases to help resolve conflict
Conflict is part of life. And that includes the health care setting. Each of …
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Reach more patients by reducing cultural bias in your metaphors and analogies
Metaphors and analogies are favored tools of poets -- and doctors. They …
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5 steps to improve your patient education
Frequently, when I am talking to providers about heath communication, or health …
[Read more...] about 5 steps to improve your patient education