Cross-cultural communication is one of the more critical communication issues in …
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Patient Education
The easily-overlooked first step in cross-cultural communication
An OB-GYN and I were talking about a recent presentation she’d seen from a …
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How cell phones can help you with patients’ health literacy
A medical educator recently gave me some feedback from her students on a talk …
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When it feels like a culture gap between you and your patient
I am continuously meeting providers who are seeking out new ways to connect …
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25 different ways to elicit important information
I recently heard a Family Practice Physician comment on the importance of …
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“I can’t follow my patient home:” how context matters in health communication & education
I was coaching a physician on making his patient education more effective. He …