About two weeks ago, I was talking to a former colleague of mine in higher ed about my podcast series, 10 Minutes to Better Patient Communication. Knowing my background is not in healthcare, he asked, with some surprise, “You have 45 episodes? On different topics?” “Yes,” I said proudly. “New one every 2 weeks.” The […]
4 ways to help resist a deficit perspective
Deficit perspectives are sneaky. Maybe the better word is ‘insidious.’ They can worm their way quietly into our work. And when there, they do real damage. Maybe you’ve heard the term. If not, it’s a tendency to maintain a focus on negative instances, examples, or qualities. Like seeing patients as passive recipients. Or centering on what […]
Get more free resources in our Free Member Library
Did you know we have a Library? And that it’s free? And that you can use it, right now? There’s no shortage of resources out there on health communication, health literacy, digital health, and patient education. When there’s so much to wade through, it becomes more a question of where to start. At Health Communication […]
“How can we be effective in the short amount of time we have?”
Patient education is a cornerstone of care. You see many patients in a day and have a high level of complexity to deal with. Your patient education is also expected to achieve multiple simultaneous goals, under increasingly restricted circumstances. A nurse administrator asked me the question that’s the title of this article. It’s no secret […]
3 Quick ways to improve your day-to-day patient communication
The providers I speak with know that communication is central to their ability to do their jobs well. They know how much patient education matters to outcomes, short-term and long term. They want to get through to every patient, not just some of them. I join my voice with those who make issues of patient communication and education central […]
Top Ten Most Popular Articles in 2018
Health communication, patient education, health literacy. You care about these; that’s why you’re here. You also like reaching all patients. And saving time. No matter what you think of Top 10 lists, they’re effective and efficient. So here’s your chance to combine all of these: A Top 10 list of articles about health communication, health […]
