The New York City Department of Health has a language use guide on its site. I …
[Read more...] about Episode #128 Why NYCHealth’s Language Use Guide is so good
LL Plus
Our Top 5 Podcast Episodes of the Year So Far
Whoa, we're halfway there! Can you believe 2022 is half over? I can't. Just …
[Read more...] about Our Top 5 Podcast Episodes of the Year So Far
Episode 127: 4 reasons to take the free CMS course on LGBTQ health
The Center for Medicare and Medicaid Services has a free online course called …
[Read more...] about Episode 127: 4 reasons to take the free CMS course on LGBTQ health
25 useful phrases for dealing with conflict in patient interactions
“We take time to educate the patients on what’s being done. What’s expected of …
[Read more...] about 25 useful phrases for dealing with conflict in patient interactions
Episode 126 Five quick ways to improve patient communication
Improving patient communication is a marathon, not a sprint. But who doesn't …
[Read more...] about Episode 126 Five quick ways to improve patient communication
12 Health communication tools and resources I use (all free!)
In the spirit of gratitude, I want to share some of the tools and resources I'm …
[Read more...] about 12 Health communication tools and resources I use (all free!)
