October is Health Literacy Month, and we're celebrating! We even brought you a …
[Read more...] about Infographic: 11 Health literacy tips for providers
LL Plus
Why addressing unconscious bias can make people nervous
Last week I was in Baltimore, at the International Conference on Communication …
[Read more...] about Why addressing unconscious bias can make people nervous
If you wonder about these health communication issues, you’re not alone
When things go wrong at work--or something just bugs us--it can be easy to push …
[Read more...] about If you wonder about these health communication issues, you’re not alone
11 Health literacy tips for Providers
Health literacy is one of the hottest topics in health. And October is health …
5 ways patient background knowledge can help you (and your patient)
A few weeks ago I wrote about 5 steps you could take to improve your patient …
[Read more...] about 5 ways patient background knowledge can help you (and your patient)
Infographic: 25 phrases to help resolve conflict
Conflict is part of life. And that includes the health care setting. Each of …
[Read more...] about Infographic: 25 phrases to help resolve conflict