“We’ll see you and Katie on Monday. Take it easy this weekend,” the vet tech …
LL Plus
Are you making these 6 mistakes in your cross-cultural communication?
Cross-cultural communication is one of the more critical communication issues in …
[Read more...] about Are you making these 6 mistakes in your cross-cultural communication?
The easily-overlooked first step in cross-cultural communication
An OB-GYN and I were talking about a recent presentation she’d seen from a …
[Read more...] about The easily-overlooked first step in cross-cultural communication
How cell phones can help you with patients’ health literacy
A medical educator recently gave me some feedback from her students on a talk …
[Read more...] about How cell phones can help you with patients’ health literacy
When it feels like a culture gap between you and your patient
I am continuously meeting providers who are seeking out new ways to connect …
[Read more...] about When it feels like a culture gap between you and your patient
25 different ways to elicit important information
I recently heard a Family Practice Physician comment on the importance of …
[Read more...] about 25 different ways to elicit important information