Sometimes you just need a quick win. A panel I attended last week spent about …
[Read more...] about 5 quick wins for your patient communication

Sometimes you just need a quick win. A panel I attended last week spent about …
[Read more...] about 5 quick wins for your patient communication

Hotspotting is hot! I have had friends on hotspotting teams telling me about …
[Read more...] about 3 communication hints for hotspotting teams

As providers, you have information that will help your patients be healthier. …
[Read more...] about What does “healthy” mean to your patient?

When physicians talk with me about apps, those conversations tend to fall into …
[Read more...] about What you need to know about health literacy and health apps

“Are we using technical terms? That are not appropriate for any …
[Read more...] about “Are we using technical terms that are not appropriate for any patient?”
Lots of research-based resources. No deficit perspectives.