It’s the countdown time of year! Catch up really quickly on what everyone was listening to from “10 Minutes to Better Patient Communication.” This episode is about the Top 10 most downloaded episodes from 2022. You’re reflective. You get how much communication is connected to equity. You get how the ways we educate are connected […]
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25 ways to elicit important patient information
A Family Practice Physician recently spoke to a group I was in. He underscored the importance of follow-up questions, even when they seem irrelevant or off-topic. The example he used was asking a patient, “Do you smoke?” If their answer is “no,” there’s danger in your briskly moving on to the next issue. He said […]
US Surgeon General releases Framework for Mental Health & Well-Being in the Workplace
In case you missed it, on October 20, 2022, the U.S. Surgeon General, Dr. Vivek Murthy, released a new Framework for Mental Health & Well-Being in the Workplace. According to the press release, this Framework outlines “the foundational role that workplaces should play in promoting the health and well-being of workers and our communities. As […]
Episode 137 Health literacy isn’t only about medical language
A few health professionals recently shared stories of pushback from colleagues regarding health literacy. Learn how you can deal with the next person who believes health literacy is just about medical terms. In this episode, I take up a problem expressed recently by a few health professionals who were frustrated by some pushback they were […]
Episode 136 “10 Minutes” is 5!
Every 2 weeks for 5 years, “10 Minutes to Better Patient Communication” has been bringing you new avenues into health communication, patient education and health literacy. Find out how one physician answered the question “what is health literacy,” and hear the new sound we got for our birthday! Happy Birthday, “10 Minutes!” For 5 years, […]
Episode 135 Busting some literacy myths: Literacy is a skill
If you care about health literacy, in this episode you’ll learn why busting the myth that literacy is a skill can help you in your work–and what you can do instead. EPISODE TRANSCRIPT It’s health literacy month again, so here’s another look at some literacy myths. If you care about health literacy, I’ll tell you […]





