Contact tracing is one of the most powerful tools we’ve got to interrupt transmission of infectious disease, including COVID-19. Plus, contact tracers are in the position to add knowledge to future health communication and public health workforce development efforts. It’s obvious that contact tracers should be well prepared and supported. But I’m going to show you […]
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Acknowledging our need for healing
Many of us have been conditioned, when things are difficult or chaotic, to tough it through. Suck it up. Stuff it down. Get back to work. You all know by now I’m not a medical professional. But I’ve got to say this approach does not sound healthy. When do we heal? Heal from the […]
Episode 84: Is change in the air for health literacy?
This health literacy month has been unlike any other. Listen to the latest episode of “10 Minutes to Better Patient Communication” to find out what’s going on in health literacy–and why now may be an important moment for health literacy as a field. Click on the audio or read the transcript below. I love health […]
Our podcast series turns 3 (and gets a new look)!
We have a reason to celebrate! Our podcast series “10 Minutes to Better Patient Communication” has been around for three full years! This is our 83rd episode and we have more than 40,000 downloads. You go ahead and do the math. It’s a reason to party! And to mark the occasion: we have a new […]
Thoughts from the inaugural NPHIC + CDC Health Communication Marketing & Media Forum
Conference season is in full swing, and I am not minding these virual formats! This week, the National Public Health Information Coalition (NPHIC) and the Centers for Disease Control and Prevention (CDC) hosted a free online health communication, marketing, and media forum, “From 2020 hindsight to 20/20 foresight.” Plenty of wordplay and optimism in that […]
Ways & Means seeks input re: ‘the misuse of race within clinical care’
Last week, House Ways and Means Chairman Richard E. Neal followed up a series of letters to medical leaders with an open Request for Information about “the misuse of race within clinical care.” We told you about the series of letters in this post. Apparently, Chairman Neal received so many responses from health professionals that he hadn’t originally […]





