My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn’t work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […]
Interprofessional Communication
Shining a light on Public Health
We’re honoring the public health professionals who’ve visited the show over the years to tell stories of their work supporting the health of people in the US and all over the world. Let’s keep shining a light on public health. Have a listen and get inspired by the public health professionals who’ve stopped by to […]
Episode 199 Does your workflow need work? Make this your first step
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […]
Honoring Women’s History Month
Happy Women’s History Month to all of us! It was fun going through the archives to highlight more of the phenomenal women who’ve shared their wisdom with us over the years. Putting this together, I really appreciated the range and variation of the topics that our guests have chosen to speak about, and the depth […]
Episode 198 Don’t make these 7 Quality Improvement mistakes
Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, “Tell us what we’re getting wrong so we can fix it!” This episode’s for you, […]
Episode 197 4 Stories to tell in an interview
Interviews or evaluations are tough, but storytelling helps. Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions. This is an episode that I was planning for later in the year, but I’m doing it now because of all of the government employees who […]