I’m proud to announce an exclusive new resource: An audiobook bundled with resources, so you can begin addressing unconscious bias in your everyday practice. This bundle goes beyond the challenges of recognizing bias. It shows what you can do about it. You get: nearly 90-minute audiobook 40 page eBook with linked research references PowerPoint Presentation […]
25 Health literacy tips & tactics
We’re wrapping up Health Literacy Month here at Health Communication Partners. Every care provider knows that great communication is part of great care. That includes communication before, during, and after the patient encounter. To support such great communication, I like to explore the different ways we can think about, research, and ‘do’ health literacy – […]
4 handy reminders about health literacy
In the last several years, health literacy has become the patient safety and quality issue that everyone is supposed to be paying attention to. The WHO is working on it, along with multiple federal agencies and professional organizations. Health communication researchers have been on it for decades now (way before it was cool). It has […]
When you want to do something about health literacy right now
Some people talk about health literacy like it’s something out there. Something that’s big, immutable, remote. I don’t have time for that. And neither do you. Health literacy is real. It’s not new. And it happens nearly everywhere, every day, with everyone. Still, concrete examples of what you can do about health literacy are hard […]
Why health literacy matters to your patient education
What does health literacy have to do with patient education? I’ve been asked this question many times over the years, directly and indirectly. The question itself makes sense. As providers, you want patients to have health information in a way that they can use. You want to share what you know, in a way that […]
How your organization’s digital health tools can leave patients behind (and what can be done about it)
A health care administrator was talking with me about digital health tools. They’re everywhere, he acknowledged, pointing to several apps on his own smart phone. But he knew sometimes they weren’t all they’d cracked up to be. And this often fell at the foot of the provider. Of course, providers usually aren’t the developers or […]
