“We take time to educate the patients on what’s being done. What’s expected of them. Avenues at their disposal. Processes if they’re unhappy. Or ways for them to get more information about the various programs for treatment within the clinic. However…” I was meeting with administrators, support staff, patient advocates, and providers of a clinic […]
Clinical Communication
12 Health communication tools and resources I use (all free!)
In the spirit of gratitude, I want to share some of the tools and resources I’m thankful for these days. Life is busy, and we’re swimming in information, so it can be hard to know what to grab. These are about patient education, patient communication, health literacy, and more. And they’re all free (some ask […]
Episode 125 What did “Unequal Treatment” say about communication 20 years ago?
It’s the 20th anniversary of the Institute of Medicine’s landmark report, “Unequal Treatment: Confronting Racial and Ethnic Disparities in Healthcare.” With communication top of mind for so many of us now, what did the report have to say about communication 20 years ago? Listen here and read the transcript below. It’s the 20th anniversary of […]
Episode 124 “Unequal Treatment” turns 20: How does the abstract sound today?
It’s the 20th anniversary of the Institute of Medicine’s Unequal treatment: Confronting racial and ethnic disparities in healthcare. In honor of this landmark report, we’re spending some time with the abstract and considering how it sounds now. Listen here and read the transcript below. It’s the 20th anniversary of the Institute of Medicine’s landmark report, Unequal treatment: […]
Our first Reflective Practice Video: Prompts about health equity
Health equity’s importance is increasingly well understood. But what does health equity mean to you? In our first-ever reflective practice video, you’ll see 14 questions designed to help you understand more about what health equity means to you and in your practice. (Here’s the podcast episode ICYMI.) If you like this video, sign up for our […]
Episode 123 Dr. Saria Saccocio on belonging and interprofessional communication
Family physician and physician leader Dr. Saria Saccocio has found connections between communication and people’s sense of belonging in an organization. Belonging is one of the traits she’s noticed across the most successful teams in healthcare. Dr. Saccocio shares some practical communication strategies she uses to encourage a sense of belonging in organizations. Clinician well-being […]