Patient communication can feel like a marathon. It’s certainly a complex set of endeavors. Sometimes, you just need a quick win. In this episode, you’ll learn 5 quick wins that will help boost your patient communication efforts. They’re speedy, they’re right here, and they’re all grounded in a commitment to reducing health disparities. Mark, set, […]
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Learn two steps to help improve your health communication
“I was listening for the pain. I kept listening for the pain.” This was what a physician said during our debriefing after a role-play. She was the ‘attending,’ another physician played the ‘patient,’ and I was the observer. The role-play was a brief initial patient consultation. During the debrief, we were focused on communication. The […]
Can health literacy be a stumbling block?
In this episode, you’ll learn one way health literacy can be a stumbling block. And it might not be the one you’d expect! You’ll also learn three ways around this ‘stumbling block.’ EPISODE TRANSCRIPT I recently talked about health literacy in a session titled: “The Stumbling Block: Health Literacy.” The overall theme was building blocks, […]
My single best piece of advice
Do you care about communication and education in health care? Good. This episode is for you. No matter what your role is as a health professional, what your specialty or topic is, or who your audience is, this episode is about the single best piece of advice I can give you. That is all. Just […]
4 tips for sharing information with a patient or client
Last week, I was at the Chronic Disease Prevention Symposium, where I gave a plenary session on health literacy. After my talk, there was time for questions. Eventually, one physician raised his hand. Taking the microphone, he said he’d appreciated my talk. Then, he asked (as closely as I can recall): What if we need […]
13 prompts to help you reflect on your patient communication
As you might expect, I often talk with providers about their patient communication, and sometimes those providers are physicians. As with any providers, physicians have their own reasons for seeking some communication support. For instance, one physician put it to me this way: “I do some of the right stuff you’re talking about, but I […]