Right now, I’m supporting the folks at Cleveland Clinic in their ongoing work addressing bias. I thought this would be a good time to replay an early episode, where I talk about some of what I’ve learned over the years about people’s fears around addressing bias. Episode transcript Hi. This is 10 minutes to Better […]
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Communication when the patient (or parent) is a provider
We’re celebrating the 2nd anniversary of HealthCommunicationPartners.com. One of the wonderful facets of my work is the people I get to meet. Recently, I interviewed Dr. Ann Ancona from Kent State University for 10 Minutes to Better Patient Communication. Dr. Ancona talked about a specific communication challenge she faces as a provider and an educator: […]
6 handy infographics
We’re celebrating our 2nd anniversary here at HealthCommunicationPartners.com. And we brought you a gift! It’s party time at Health Communication Partners Our present to you: 6 exclusive infographics, all right here in one neat package. These Health Communication Partners original infographics cover some basic (and definitely not-basic) information in health literacy, patient education, and health […]
Available now: free webinar on multi-sector communication
Hello friends, I’m proud to offer you a free webinar on communication in multi-sector collaborations, in conjunction with Columbia University’s Mailman School of Public Health, and the Region 2 Public Health Training Center. “Building BRIDGES: Understanding our Position in Multi-Sector Communication.” Click here to access free webinar This webinar is first in a three-part series designed […]
Two ways to improve the metaphors you use
Metaphors are everywhere in healthcare. They’re powerful teaching tools and memory aids. But are you saying what you think you’re saying? In this episode, I’m giving you two tools to help you think about the metaphors you use, so you can have a better chance of giving the message you want to give. Image by John Hain from […]
Four familiar problems with health literacy
Because health literacy is such a broad term, it can be frustrating to work with, get advice on, or give advice on. This sentiment was front and center recently, when I gave a plenary about health literacy in a session the organizers had titled: “The Stumbling Block: Health Literacy.” Here, I’m considering some challenges you […]