The New York City Department of Health has a language use guide on its site. I preview it, and tell you 5 reasons why you should check it out. EPISODE TRANSCRIPT The NYC Department of Health has a language use guide on its site. A language use guide! From major health department! As a researcher […]
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Why NYCHealth’s Language Use Guide is so good
The New York City Department of Health has a language use guide on its site. I preview it, and tell you 5 reasons why you should check it out. EPISODE TRANSCRIPT The NYC Department of Health has a language use guide on its site. A language use guide! From major health department! As a researcher […]
Our Top 5 Podcast Episodes of the Year So Far
Whoa, we’re halfway there! Can you believe 2022 is half over? I can’t. Just for fun, let’s do a half-year-end countdown. Here are our 5 most popular episodes of the Year! So far! #5. 14 reflective practice prompts about health equity We knew this one would make the list. It’s been so popular, we even made […]
Episode 127: 4 reasons to take the free CMS course on LGBTQ health
The Center for Medicare and Medicaid Services has a free online course called “Improving Health Care Quality for LGBTQ People.” Here’s 4 reasons you should take it! Listen here and read the transcript below. EPISODE TRANSCRIPT I’m grateful that there are so many resources out there if you care about health equity and communication. In […]
4 reasons to take the free CMS course on LGBTQ health
CMS has a free online course called “Improving Health Care Quality for LGBTQ People.” Here’s 4 reasons you should take it! I’m grateful that there are so many resources out there if you care about health equity and communication. In honor of Pride month, I’m going to highlight one of them: a free online course […]
25 useful phrases for dealing with conflict in patient interactions
“We take time to educate the patients on what’s being done. What’s expected of them. Avenues at their disposal. Processes if they’re unhappy. Or ways for them to get more information about the various programs for treatment within the clinic. However…” I was meeting with administrators, support staff, patient advocates, and providers of a clinic […]