Sometimes you just need a quick win. A panel I attended last week spent about …
[Read more...] about 5 quick wins for your patient communication

Sometimes you just need a quick win. A panel I attended last week spent about …
[Read more...] about 5 quick wins for your patient communication

How do you communicate with patients with whom it seems you have little in …
[Read more...] about “Any conversation about care is also a conversation about culture.”

The nurse administrator looked at me and said, “Time. Everything is about time.” …
[Read more...] about One way to save time in patient education

Hotspotting is hot! I have had friends on hotspotting teams telling me about …
[Read more...] about 3 communication hints for hotspotting teams

During patient education you are often dealing with medical or scientific …
[Read more...] about 10 different ways to organize a complex idea
Lots of research-based resources. No deficit perspectives.