Customers, employees, investors, and other stakeholders are increasingly turning to companies’ Environmental, Social, and Governance (ESG) scores to make decisions. Social criteria – the “S” in ESG – are about social impact, reputation, and relationships. All these Social criteria depend on consistent, respectful communication. Power of communication The biggest mistake organizations make with communication is […]
Episode 132 Why we should take seriously the differences between “pee-pee” and “urine”
No, really. There are important differences between the terms “pee-pee” and “urine.” Here’s what they are, and why anyone who cares about patient communication and education should take these differences seriously. Listen here and read the transcript below. EPISODE TRANSCRIPT Aww shucks. It’s happened. I got COVID. And the timing! Last episode we made our […]
Why we should take seriously the differences between “pee-pee” and “urine”
No, really. There are important differences between the terms “pee-pee” and “urine.” Here’s what they are, and why anyone who cares about patient communication and education should take these differences seriously. EPISODE TRANSCRIPT Aww shucks. It’s happened. I got COVID. And the timing! Last episode we made our big announcement, our new course platform and […]
Introduction: Foundations of Equitable Interpersonal Communication in Health
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It’s our 5th Anniversary, and we have BIG news!
It’s the 5th anniversary of the Health Communication Partners website, and we are celebrating with two big announcements! 1. We have a new, distraction-free course platform. 2. We’re launching our platform with a new course, “Foundations of Equitable Interpersonal Communication in Health.” Learn more in this video: “Foundations of Equitable Interpersonal Communication in Health” is […]
Episode #131 Introducing our new communication course for all patient-facing employees
We have two big announcements: our brand new, dedicated course platform, and a new communication course for anyone who interacts with patients. Learn more about them both! Today’s the day. For months I’ve been saying we have a big announcement to make, and today I finally get to share it with you. Really excited about […]