It seems each of us knows someone who has cancer, is in recovery from cancer, or …
[Read more...] about Providers, your language may have more power than you realize (Revisited)
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Communication, and the death of a pet
“We’ll see you and Katie on Monday. Take it easy this weekend,” the vet tech …
Are you making these 6 mistakes in your cross-cultural communication?
Cross-cultural communication is one of the more critical communication issues in …
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3 hints for organizations offering implicit bias training
Is your organization offering implicit bias training? It's important, and risky, …
[Read more...] about 3 hints for organizations offering implicit bias training
The easily-overlooked first step in cross-cultural communication
An OB-GYN and I were talking about a recent presentation she’d seen from a …
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“I can’t follow my patient home”
Health is not a level playing field. To understand people’s health-related …