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Your Shortcut to Better Patient Experience and Clinician Engagement

October 31, 2025 by Anne Marie Liebel

What if your next culture initiative took only 10 minutes? 10 Minutes to Better Patient Communication ranks in the Top 5% of all podcasts worldwide for downloads. Thousands of providers around the globe tune in for expert support on a range of strategic initiatives. Now you can get in on the action. Whether you’re working […]

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A health literacy check-in before your next conversation

October 24, 2025 by Anne Marie Liebel

We’re celebrating our 8th anniversary, and health literacy month! Here’s some of our most popular health literacy advice, condensed into a 6-item checklist for health professionals, to support health literacy and patient-centered communication. It’s health literacy month, and it’s the 8th anniversary of this podcast series! I always like celebrating our anniversary and health literacy […]

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Health Literacy in Practice: A Quick-Check for Patient-Centered Communication

October 17, 2025 by Anne Marie Liebel

When you communicate with patients, you’re not just sharing facts. You’re building trust and a shared understanding. Thinking about health literacy can help. And it’s health literacy month, so what better time? Research suggests that health professionals’ own comfort with health literacy matters in patient communication. So if you communicate with patients in some way, […]

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Lakshmi Grama on how people affected by cancer helped shape Cancer.gov’s Clinical Trials Information (Part 2)

October 10, 2025 by Anne Marie Liebel

In Part 2 of my interview with Lakshmi Grama, we find out what happened when the NCI team involved people affected by cancer in naming a new part of the cancer.gov website. Lakshmi also reveals how NCI was already exploring the possibilities of generative AI for precision communication about cancer. Missed Part 1 of our […]

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8 Years on-air for 10 Minutes to Better Patient Communication

October 3, 2025 by Anne Marie Liebel

This week marks 8 years since we released our very first episode of 10 Minutes to Better Patient Communication. Back then, I recorded on a matchbox-sized Samson travel mic that my brother Joe gave me, plugged into my very heavy laptop. I’m grateful to my brother and that tiny mic for making the show possible. […]

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Lakshmi Grama on how people affected by cancer helped shape Cancer.gov’s Clinical Trials Information (Part 1)

September 26, 2025 by Anne Marie Liebel

Today I get to talk with Lakshmi Grama, former Associate Director for Dissemination and Digital Communications at the National Cancer Institute. She shares stories of early days at NCI, bringing everyone to the table, and power dynamics in health information. Communication about clinical trials is a very specialized part of health communication, but stories from […]

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