Digital health literacy
Digital health tools seek to meet the health and wellness needs of all patient populations. Yet...
Most digital health information is written in a way inaccessible to most Americans
As many as 9 in 10 Americans struggle with health information
We know digital health literacy
Listen to our "Health Literacy and Health Apps" Podcast Episode
Make the most of your tool's content and your team's expertise
Improve the use and applicability of health tools by aligning written and visual content with health literacy guidelines
Deliver clear, accurate, actionable information that is culturally and linguistically appropriate
Boost engagement with your tools
Reach audiences of various health literacy levels
Maintain high-quality development standards
Bridge the language gap between health experts and IT experts
contact Dr. Liebel
“Our site usage dipped. I was looking for ways to boost site engagement and improve the way we were communicating with our users. Things we thought we were doing with our site, weren’t really working. Dr. Liebel pointed out that some of our images, words, and other ways of communicating with users were not meeting health literacy guidelines. This was hard to hear, but important to note, so we could do what we wanted to do (and thought we were doing)!”Dr. Carole Hutchinson, Mailman School of Public Health, Columbia University, administrator for GetHealthyHarlem.org
Digital Health Literacy Support
"Those organizations and entities that embrace and adopt health literate principles early will gain a strategic advantage over the competition."
(Hudson, S., and R. V. Rikard. 2018. Commentary, National Academy of Medicine)
Meet or exceed federal and national level recommendations
Enhance readability and understanding of multimodal content
Reach varied patient populations
Make the most of your digital health tools
What we do
Evaluate patient- and consumer-facing written, visual, and digital content, to meet health literacy guidelines while maintaining consistent brand standards.
Support your team’s ability to meet or exceed federal agency health literacy guidelines in each phase of development.
Provide resources to support health literacy best practices in content, layout, and product feedback collection.
Who we serve
Digital Health Software Developers
Purchasers of Digital Health Tools
Digital Health Project Teams
We call on developers to build “health literate apps”—apps that apply both usability and health literacy strategies throughout the development process.IOM Roundtable on Health Literacy’s Collaborative on New Technologies